What is all boils down to is this: The free version and the trial version of Malwarebytes are basically one and the same! And yes, clicking that button will indeed let you use Malwarebytes for as long as you want without having to pay a cent. Rick’s answer: You’re actually clicking the right button, Martha.

Or does Malwarebytes not even come with a free version (which would be a bait and switch in my opinion)?Īny help you can give me with this will be greatly appreciated.

I tried downloading ‘Malwarebytes Free’ by clicking the Free Download button on this page but it installs a 14 day trial version instead.Īm I clicking the wrong thing to download the free Malwarebytes? Or maybe I’m doing something wrong? I need your help with the Malwarebytes download. Please attach the file in your next reply.Question from Martha: Hi Rick. You will be presented with a page stating, ' Welcome to the Malwarebytes Support Tool!'Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer.

Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

Malwarebytes download free trial